How can we help?

Payments and credits

Use the original order in Billing to check payment and benefit delivery. A payment can be confirmed while credits are still processing. Include the order number when contacting support; never send card details or passwords.

Saved results

Every result you generate is saved. Without signing in, results are kept for 7 days and move to your account when you sign in. Saved results stay available without a subscription or credit balance. The try-on tool never uploads your body photo; saving a try-on uploads only the final image you approve.

Account access, export and deletion

If your account is disabled or you cannot sign in, contact support. Account deletion requires identity verification and a review of saved work and payment records. It is not an immediate deletion of all accounting records.

Email us from the Google address on your account and describe what happened. Do not send passwords or card details.

We usually reply within 1–2 business days.